Dr. Kalyan Banerjee’s Clinic has been operational in New Delhi for forty-one years.

It has issued over eight million prescriptions.

The Clinic is spread over two buildings in New Delhi. In addition to this, there is a Clinic in Gurugram, Haryana and a medicine collection Annexe in Noida, Uttar Pradesh. With these centres, the Clinic has drastically reduced waiting times for meeting doctors and medicine preparation. The three locations across the National Capital Region, enable patients to meet doctors and pick up their medicines with convenience.

Overtime, senior doctors at the Clinic, exposed to hundreds of patients every day, have become highly experienced and are sought after by the patients.

The Clinic maintains the highest standards of treatment from its doctors. The doctors must meet strict proficiency standards in treatment protocols before they begin prescribing for patients. The youngest prescribing doctor at the Clinic has eight years’ experience of managing over a hundred patients a day.

The immensely popular ‘econsultation’ service by the Clinic enables patients from across the world who are unable or unfit to travel to the Clinics to benefit from its unique and revolutionary treatment protocols. ‘Econsultation’ is being used by several hundred patients every day.

High ethical standards are practiced at the Clinic. Unreasonable cures or improvement are never assured. Blanket assurances of cure are deemed unethical. Patients are free to undergo investigations and other supplementary interventions at centres of their choosing.

The Clinic and its doctors do not engage in promotion of their activities.

The first version of its website went live in 2009, 32 years after its inception.

Appointments at the Clinic are given, at a frequency of ten minutes. In the last three decades, not a single appointment slot, for its sought-after doctors, has been empty. They are usually filled 8 weeks in advance.

Patients often arrive in New Delhi, with just the name of the Clinic and eventually find their way here. The doctors attempt to help as many patients, as possible.

Dr. Kalyan Banerjee and Dr. Kushal Banerjee also visit different countries on the requests of patients. They have done this for patients in scores of countries.

They are frequently sought out for their skill in managing severely complicated cases, by the patient’s family, and often, by the attending physicians and surgeons.

The Clinic has patients in 6 continents and continues to treat tens of thousands via electronic media, from all corners of the globe.

The Clinic is continuously evolving. It invests resources for the development, deployment and use of information technology to increase efficiency, quality of care and the patient experience. To this end, it is the only homeopathic clinic in the world to have a unique software system developed solely for its processes.

It is the only homeopathic clinic in the world to have bespoke digital check-in kiosks for patients, dynamic screens displaying patients’ queues which update in real time, a live cloud-based appointment system which allows for appointments to be booked across its locations and an entirely digitised patient database.

This practice is redefining perceptions about homeopathy and its scope, every day.